Customer Service Representative Community, Social Services & Nonprofit - Hamden, CT at Geebo

Customer Service Representative

PINNACLE MANAGEMENT GROUP Inc.
PINNACLE MANAGEMENT GROUP Inc.
Hamden, CT Hamden, CT Full-time Full-time $55,000 - $65,000 a year $55,000 - $65,000 a year 2 days ago 2 days ago 2 days ago At Pinnacle Management you'll have the opportunity to make a massive impression at one of the world's leading Business Consulting firms.
From the second you step through our doors, you'll perform meaningful work you're passionate about, with the support and resources necessary to succeed.
We provide a collaborative, team-based environment that gives all of our Customer Service Representatives an opportunity to shine because we value what makes each of our employees unique.
Our Customer Service Representatives strive to provide an excellent customer experience and they promote this idea throughout the company.
Be the reason why our customers find a brighter solution while building the future you have always dreamed of! We offer great opportunities for our Customer Service Representatives:
A new career in a solid, growing field and company Promotions from within to management roles for individuals that excel Community involvement & volunteering opportunities Travel in and out of the US for top performers A diverse, fun, and supportive environment! Our Customer Service Representative
Responsibilities:
Build rapport with customers by providing professional, courteous, and genuine service Identify and resolve any potential needs the customer may have by educating them on services provided and any sales promotions Meet or exceed business production goals and sales objectives as established by upper management Reveal opportunities to cross-sell and/or upsell additional products and services offered by our clients Collaborate with management, Customer Service Representatives, and sales teams to stay updated on new products, services, sales, or policy changes Represent our clients with rectitude by compiling with all company-mandated policies and procedures Foster strong relationships with new customers to maintain a high level of client satisfaction We are searching for a Customer Service Representative with:
1- 2 years experience in customer service or sales in a high-volume environment Excellent organizational and planning abilities The ability to thrive under pressure and in an ever-changing environment Clear and effective oral communication skills with the ability to effectively explain complex issues Exceptional active listening skills and the ability to leverage probing question An enthusiastic, ambitious, and charismatic personality The ability to build rapport with customers of varying personalities The ability to work flexible hours Job Type:
Full-time Pay:
$55,000.
00 - $65,000.
00 per year Schedule:
Monday to Friday Weekend availability Work Location:
Multiple locations.
Estimated Salary: $20 to $28 per hour based on qualifications.

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