Planner / Scheduler - New Haven

Company Name:
Assists the Administrator of Planning & Scheduling with New Haven Division activities. Provides guidance to New Haven Division Traffic Specialists.
Examples of Duties:
1. Investigates and evaluates existing schedules and recommends revisions. Writes, revises, and produces new schedules using Trapeze.
2. Constructs bus operator work schedules and run cutting using the semi-automated and/or automated schedule computer system.
3. Maintains a detailed and thorough knowledge of the bus system and the region. Monitors the bus system for performance and for area of improvement opportunities.
4. Assists in the development of various technical reports including Comprehensive Operational Analysis', individual route analyses, monthly miles and hours, NTD, Title IV, etc...
5. Communicates knowledge of the system, including revisions, problems, and opportunities for improvement to all employees.
6. Compiles and organizes data on passenger load factors, route mileage, schedule time intervals, revenues, service costs, and provides an analysis of this information.
7. Assists with updating and proofing the public timetables. Prepares maps, notices, route descriptions and assists with detour instructions.
8. Communicate with town and city transit representatives where CT _transit_ provides bus service.
9. Responds to customer and employee complaints and suggestions.
10. Assists with all aspects of bus stop management.
11. Participates in the "Service Review" process by preparing and presenting reports on current issues.
12. Uses the following computer programs: Trapeze,, Microsoft, Word, Excel and Outlook.
13. Work cooperatively with all levels of personnel.
14. Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc.
15. Has thorough working knowledge of Agency policies and procedures.
16. Other duties and responsibilities as assigned.
1. Minimum possession of a High School Diploma/GED. Bachelor's Degree from an accredited university with major course work in urban and Transportation Planning or a closely related field. Significant relevant experience in the public transit industry, or a comparable industry, may be substituted for a portion of the education requirement.
2. Two (2) years of transportation experience with emphasis on route planning and/or scheduling is desirable.
3. A working knowledge of personal computer is a must.
4. Ability to work with a large volume of numbers accurately. Knowledge of Trapeze scheduling software is a plus.
5. Knowledge of the New Haven area as well as the CTTRANSIT statewide bus system is desirable.
6. A good work record is essential.
7. Valid drivers' license and the ability to be insured by our insurance company throughout employment. Individual may be required to travel in the course of their daily work.
8. Proficient in software programs (word processing, spreadsheet and database), Internet applications and utilization of all relevant office equipment. The ability to learn quickly internal software programs. Must be able to handle confidential information.
9. The ability to prioritize projects and have excellent communication skills (especially verbal), interpersonal skills, tact and diplomacy. Ability to work both independently and in a team environment.
How To Apply:
Visit our website / to complete the on-line application and attach a cover letter and resume.
Job Title: Planner / Scheduler - New Haven
Job Type: Full-Time
Work Schedule: Business hours: Monday - Friday 8:00am - 4:30pm
Location: 2061 State Street, Hamden, CT 06517, Connecticut

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