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Goldstar Supervisor

Responsibilities:

Essential Duties and Responsibilities

  • Evaluate daily progress of drivers to ensure consistency and maximum productivity
  • Monitor drivers to ensure proper time management and timely and accurate delivery of orders
  • Makes appropriate decisions to ensure that heavy routes are supported so that all stops are completed in a timely manner.
  • Supervises Same Day deliveries as necessary
  • Effectively builds relationships with customers to create customer loyalty and encourages all drivers to do the same
  • Handles difficult customer and employee situations appropriately
  • Establishes an open line of communication with employees and addresses issues in a timely manner
  • Communicates with Branch Manager and Warehouse Manager daily regarding issues or concerns
  • Works independently and manages time appropriately
  • Covers delivery routes as necessary for absences knows all routes for all drivers assigned

Knowledge, Skills and Abilities

  • Exceptional customer service skills
  • Outstanding organizational skills
  • Able to manage multiple priorities in a fast-paced environment
  • Able to communicate effectively with customers, drivers and Branch Management with an Ability to converse, read and write in English
  • Outstanding driving record
  • Able to lead by example

Qualifications

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee must regularly lift and/or move up to 75 pounds.



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